Why a Small Fleet Should Invest in a Shuttle Bus

Don’t Let Customers Slip Away

Business owners should not have to disappoint their customers. Lack of adequate seating can put a real damper on who a company can cater to. Not having the appropriate equipment can lead to discontent, thus making it less possible that customers will come back. It is a good habit to survey your small fleet every so often to get an idea of what may be missing.

Why Buy a Shuttle Bus?

Saying “No” to Customers

If you have had to say “no” to some routes or had customers left behind because you do not have enough seating, then it time to consider buying a shuttle bus. No matter the industry, it is important that you can say “yes” to new chances to grow your business. Having a larger bus can help prepare for those times when a person needs to seat twenty instead of five. Saying “no” once may mean you will never hear from that customer again, so it’s a good idea to be prepared.

Unreliable Service

If you have been in business for a while, your current vehicles have as well. This could mean your small passenger van is not operating as smoothly as it did when you bought it, resulting in unreliable service and failed runs. One pitfall can lead to a win situation if the new investment is a great fit for the current or future plans of the business.

Not ADA Compatible

Making sure all clients have access to transportation is paramount to customer retention. Smaller or older vehicles may not have the best wheelchair ramps or lifts – if they have them at all. It is always essential to make sure you are catering to the customers that may need transportation with the most updated accessibility features. Stock shuttle buses are usually equipped with wheelchair lifts, saving the owner from having to make costly modifications later.

IF you need a shuttle bus for your business, contact the best bus dealer in the area. At Colorado West Equipment, we sell the best bus brands for all your transportation needs.